Terms and Conditions of Sale and Use
Last updated: September 6, 2026
1. Provider and B2B Scope
The petnutritionpro.com website and the Pet Nutrition Pro Diet Engine service are operated by:
Boma Software di Boghetto Maurizio
Via Spartaco Lavagnini, 21
51031 Agliana (PT) – Italy
VAT ID: IT01390920476
Email: info@bomasoftware.it
hereinafter referred to as the “Provider”.
Pet Nutrition Pro and Diet Engine are sold exclusively to customers purchasing in the course of their business, trade, craft, or professional activity. The service is not offered for sale to consumers.
During checkout, the Customer must confirm, through a single mandatory declaration, that the purchase is being made in the course of a business or professional activity and that the Customer has read and accepted these Terms and Conditions.
Any party completing an order is hereinafter referred to as the “Customer”.
2. Scope: Free Plugin and Diet Engine Service
Pet Nutrition Pro is a WordPress plugin distributed under the GPL v2 or later license. The plugin may be downloaded and installed free of charge and, through the features available without Diet Engine, allows users to configure the system, publish the questionnaire, perform an indicative calorie calculation, and generate the related nutrition summary.
The amount paid through the website relates instead to access to the remote Diet Engine service, which enables the advanced features included in the purchased plan, including:
- identification of WooCommerce products compatible with the pet's profile;
- calculation of daily feeding amounts for the configured food categories;
- application of product compatibility, priority, and sorting criteria;
- integration with recommended WooCommerce products and the shopping cart.
The purchase therefore concerns a temporary license to access the Diet Engine service and does not transfer ownership of the server-side software, algorithms, or service infrastructure to the Customer.
3. Plans, Domains, and Duration
| Plan | Domains | Duration |
|---|---|---|
| Starter | 1 | 3 months |
| Single 1 | 1 | 12 months |
| Agency 3 | 3 | 12 months |
| Agency 5 | 5 | 12 months |
| Agency 9 | 9 | 12 months |
The plan, price, number of domains, and duration shown on the purchase page at the time of the order shall apply.
A slot is considered in use when it is assigned to a domain. For each slot included in a 12-month plan, up to two domain reassignments are permitted during the validity period of the service. The 3-month Starter plan does not include domain reassignment.
The license may not be transferred to third parties without the Provider's consent, except that agencies may use purchased slots on their clients' websites in accordance with the applicable plan and these Terms.
4. Order, Acceptance, and Evidence of the Contract
The Customer must provide accurate business and tax information, specify the domain to be activated, and complete the B2B declaration and acceptance of these Terms.
The declaration required at checkout is:
“I declare that this purchase is being made in the course of a business or professional activity (B2B sales only), and I confirm that I have read and accepted the Terms and Conditions.”
The contract is concluded upon confirmation of the order and successful payment. The Provider may retain, together with the order data, the information necessary to document contractual acceptance, including date and time, business name, country, tax identifier, domain, version of the Terms accepted, and any other technical data useful for demonstrating conclusion of the contract.
5. Activation
Activation may take place automatically through the procedure provided by the plugin or, where necessary, through intervention by the Provider. Unless prevented by technical or administrative issues, activation is normally made available within one business day after payment confirmation.
Installing the plugin alone does not constitute a purchase of Diet Engine and does not automatically start the remote service.
6. Renewal and Expiration
Renewal is not automatic and does not involve recurring charges, unless the Customer expressly selects an offer that clearly provides for a different renewal mechanism.
Upon expiration, if the service is not renewed, features requiring Diet Engine will no longer be available. The free features of the plugin that are compatible with the installed version will remain available.
7. Prices, VAT, and Invoicing
Prices offered to business Customers are shown excluding VAT, unless otherwise stated. Applicable taxes are determined based on billing information, the Customer's location, and, where required, the validity of the VAT number or other tax identifier and the applicable tax rules.
The Customer is responsible for the accuracy of the tax and billing information provided.
7.1 Payments
Payments made through petnutritionpro.com are processed by Stripe.
Technical processing of the transaction, payment authorization, and any fraud-prevention checks may be carried out by Stripe and the financial institutions involved in the transaction.
Boma Software does not directly store complete payment card details when those details are collected and processed by Stripe.
An order is considered paid when the payment system confirms a successful transaction. If payment is declined, incomplete, or canceled, Diet Engine will not be activated until payment has been successfully confirmed.
8. Customer Obligations
- use the service in compliance with applicable law and these Terms;
- provide accurate and up-to-date business and tax information;
- correctly configure WooCommerce products and the related nutritional information;
- verify results using the Customer's own catalog before publication;
- not share credentials or API keys with unauthorized parties and not circumvent plan limitations;
- maintain the website on supported versions of WordPress, WooCommerce, and PHP;
- comply with privacy obligations toward visitors to the Customer's website.
9. Personal Data Protection
For data relating to visitors of the Customer's website processed through Diet Engine, the Customer acts as Data Controller and Boma Software acts as Data Processor within the scope described in the Privacy Policy.
The Data Processing Agreement pursuant to Article 28 of the GDPR is available by contacting info@bomasoftware.it.
10. Nutritional and Veterinary Disclaimer
Pet Nutrition Pro and Diet Engine are informational and commercial tools designed to support the selection of products available in a WooCommerce catalog. Calculations are indicative estimates based on the information entered and the rules applied by the system.
The service does not constitute and does not replace a diagnosis, prescription, therapeutic diet, clinical nutrition plan, or veterinary consultation.
11. Availability, Maintenance, and Technical Changes
The Provider takes reasonable measures to maintain the continuity and security of the service but does not guarantee uninterrupted or error-free operation.
Diet Engine may be temporarily suspended for maintenance, updates, security reasons, infrastructure issues, third-party provider outages, connectivity problems, or force majeure events.
Unless otherwise agreed in writing, no Service Level Agreement (SLA) with penalties is provided.
12. Intellectual Property
The plugin remains subject to the open-source license under which it is distributed. The Pet Nutrition Pro trademark, logo, Diet Engine server-side software, non-open-source components, service architecture, algorithms, documentation, and website content remain the property of the Provider or their respective rights holders.
13. Liability
The Customer remains responsible for product data, the accuracy of nutritional information entered into the system, and any commercial decisions made on the basis of the results.
The Provider does not guarantee financial results, increased sales, or increased conversion rates.
To the extent permitted by law, and without prejudice to liability for willful misconduct, gross negligence, or any other liability that cannot legally be excluded or limited, the Provider shall not be liable for indirect damages, loss of profits, loss of business opportunities, or damages resulting from incorrect data entered by the Customer, incompatibility of the Customer's environment, unavailability of third-party services, or use contrary to the instructions.
Where a quantitative limitation of liability is permitted by law, the Provider's total liability relating to the service shall not exceed the amount actually paid by the Customer for the affected license during the twelve months preceding the event giving rise to the claim.
14. Suspension and Termination
The Provider may suspend a license in the event of non-payment, use on unauthorized domains, compromise of credentials, material breach of these Terms, fraudulent use, or activities that may compromise the security or integrity of the service.
Voluntary discontinuation of use by the Customer does not entitle the Customer to a refund, except as expressly provided in the Refund and Returns Policy.
15. Statutory Withdrawal Rights and Refunds
Because sales are made exclusively to business and professional Customers, the consumer statutory right of withdrawal provided by the Italian Consumer Code does not apply.
The commercial conditions applicable to any refunds are set out in the Refund and Returns Policy.
16. Changes to These Terms
The Provider may update these Terms for legal, technical, or commercial reasons. New terms will apply to orders placed after their publication. For licenses already in effect, the terms accepted at the time of purchase will remain applicable, except for changes required by law, necessary for security, or more favorable to the Customer.
17. Governing Law and Jurisdiction
These Terms are governed by Italian law.
Any dispute relating to the interpretation, performance, or validity of the contract shall be subject to the exclusive jurisdiction, to the extent permitted by law, of the Court of Pistoia, Italy.
The fact that the Customer is established in a country other than Italy does not alter the choice of governing law set out in these Terms, without prejudice to any mandatory provisions of applicable law.
Before initiating legal proceedings, the parties are encouraged to attempt an amicable resolution by contacting info@bomasoftware.it.
18. Languages and Translations
These Terms may be made available in multiple languages for the convenience of international Customers. In the event of any inconsistency or difference in interpretation between a translation and the Italian version, the Italian version shall prevail, unless expressly stated otherwise or mandatory applicable law provides otherwise.